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Telecommunicator – Caswell County 9-1-1 Full Time with Benefits

Posted 02/09/2024

Open Until Filled


Starting Annual Salary: $36,197.42



Description of Work:


Responsible for all communications, including but not limited to, all incoming calls, radio, computer and teletype messages, dispatching emergency units where and when appropriate, front desk operations and other assigned tasks pursuant to the department’s rules, regulations, policies and procedures.


Knowledge, Skills and Abilities:

  • Knowledge of basic office machines

  • Ability to deal courteously with public and responders

  • Ability to operate under stressful situations

  • Must speak clearly

  • Ability to work various shifts including weekends and holidays

  • Ability to work 12 hour rotating shifts

  • Ability to multi-task

Training and Experience Requirements:

  • Graduation from High School or GED

  • One-year experience in emergency services communications or one-year experience

in a related field

  • Will be required to complete telecommunicator certification within one year

  • DCI and EMD certifications preferred but not required

  • If not DCI certified, will be required to obtain certification within one year

  • EMD certification will be required within 120 days

Special Requirement

  • Background Check: Driving Record, Sex Offenders and Criminal

  • Drug urinalysis test

  • Must be 18 years’ old

Please submit a Caswell County Application / Resume & Cover Letter to:

Ashley Powell

HR Director

PO Box 98

Yanceyville, NC 27379

Phone: (336) 694-4193 x1204

Fax: (336) 694-1228


Click here to download an application.




Please no phone calls or inquiries should be made directly to the 9 1 1 Telecommunication Department


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